Terms of Use

These terms cover the Devign Creator Platform mobile app and this website. Using either means you accept them. Last updated 2 August 2026.

Who this is between

You, and Devign LLC — “we” and “us” everywhere below. “You” means the person holding the account. Where you use the app on behalf of an agency, you are confirming you are allowed to agree to this on its behalf.

How an account comes to exist

By invitation, and by no other route. There is no sign-up form here. An agency puts you on its roster and sends an invitation to your email address; accepting it creates the account. Ignoring it leaves you with nothing here.

The account belongs to one person — you. Do not share the password or hand the account to somebody else, including somebody else at the same agency, who should have an invitation of their own. If you think somebody else has got into it, change the password and write to us.

You must be an adult. This is a tool for people doing paid work, TikTok LIVE is not open to under-18s, and we do not knowingly keep accounts for children.

What we ask of you

• Do not try to reach data belonging to another agency, another agent's creators, or another person's account.
• Do not probe, scan or attack the service, or try to get around a rate limit, a permission check or a sign-in. If you find a security problem, tell us instead — we would rather hear it from you.
• Do not point automated software at it. The app and this site are for people; if you have a reason to want programmatic access, ask.
• Do not upload anything to your profile picture that you do not have the right to use, or that is illegal or obscene.
• Do not use it to break the law, or to break TikTok's own rules.

What we are, and what we are not

We are the software your agency runs its roster on. We are not your employer, your agent or your agency, and we are not part of TikTok. We do not decide who is on a roster, what a bonus target is, whether a month qualified, or what anybody gets paid, and we do not pay you.

The month figures shown to you are what TikTok reported to your agency, reproduced. If one looks wrong, the answer is with TikTok and your agency, though we will help you work out where a number came from. Estimated and forecast amounts are arithmetic on those figures, not a promise of money: what you are actually owed is a matter between you and your agency.

Anything you have agreed with your agency — a contract, a rate, a notice period — is between you and them. These terms do not change it and we are not a party to it.

What belongs to whom

The software, the design and the name are ours, and using the service does not transfer any of that to you. The data is not ours: your account details are yours, and the roster records belong to your agency. We hold both to provide the service and for nothing else — the privacy policy sets out exactly what that means.

Keeping it running

We aim to keep the service available and correct, and we do not promise it will never be unavailable, never be slow and never contain an error. It is provided as it is. We will take it down for maintenance when we have to, and we will avoid doing that during the days around month end when agencies are reconciling payouts.

We may change how it works, add things and remove things. If a change removes something you depend on, or changes what we collect or who we hand it to, we will email the address on your account before it takes effect.

Ending it

You can end it whenever you like, from inside the app or on this website, and it happens immediately. Your agency can also take you off its roster, which ends your access to that agency's data without deleting your account.

We can suspend or close an account that is being used to attack the service, to reach somebody else's data, or to break the law. We will tell you why, at the address on the account, unless telling you would itself be unlawful.

Deleting is permanent and we cannot undo it. What survives, and why, is set out under what an agency keeps afterwards.

If something goes wrong

Nothing here limits liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not let us limit. Where you are a consumer, you keep every right your local law gives you and nothing here takes one away.

Beyond that: we are not liable for money you did not make, an opportunity you missed, or data you lost, and our total liability for everything arising out of these terms is limited to what you paid us in the twelve months before the claim — which, if an agency pays for your seat, is nothing.

If you use this on behalf of an agency and your agency's use of it causes a claim against us — a creator's data handled wrongly, say, or a TikTok account used in breach of TikTok's rules — the agency is responsible for that claim, not us.

The App Store's terms as well

If you got the app from Apple's App Store, Apple requires us to say the following, and it is all true:

• This agreement is between you and us. It is not with Apple, and Apple is not responsible for the app or its contents.
• Your licence to use the app is a personal one, on Apple devices you own or control, under the App Store's Usage Rules.
• Support is ours to provide, not Apple's. Apple has no obligation to help you with the app; we do, and that is the page that says how.
• If the app fails to work as it should, you can tell Apple and Apple will refund what you paid for it — nothing, because it is free. Beyond that refund, Apple has no warranty obligation of any kind, and any other claim is ours to answer.
• We, not Apple, answer any claim that the app does not do what it says, does not meet a legal or regulatory requirement, or infringes somebody's intellectual property.
• You confirm you are not in a country subject to a US embargo or designated by the US as supporting terrorism, and that you are not on any US list of prohibited or restricted parties.
• You will keep to any third party terms that apply while you use it — your mobile plan being the obvious one.
• Apple and its subsidiaries are third party beneficiaries of these terms, which means Apple can enforce them against you directly.

Getting the app from Google Play means Google's own terms apply to that download alongside these. Google is not a party to this agreement either.

The rest of it

If a court finds one part of this unenforceable, the rest still stands. Not enforcing something once does not mean we have given it up. You cannot transfer these terms to somebody else; we can, if the business is sold, and we will tell you before we do.

Talking to us first is faster than anything else. Nearly everything that reaches info@devignlb.com is settled in a reply.

Contact

info@devignlb.com for anything at all, including a complaint about these terms. A person reads it.