Creators 0:36 English captions

When a TikTok LIVE is flagged: Support and appeals

My LIVE just got flagged, who do I even ask? The request goes to the agency, in the app, with a status the creator can always see.

Send this link

Tap the link to select it, then copy it. Or send it by email.

Send by email

New tutorials are published on our own CN Creator App channel on YouTube.

What the video shows

  • The creator taps Get help, picks a topic (Account, LIVE, Payments, Performance or Other) and sends the request.
  • Staff see it in the appeals queue, reply to the creator and set the status.
  • The creator sees the reply and the status: Open, In review or Resolved.

Transcript

My LIVE just got flagged! Who do I even ask? No idea, man.

In CN Creator App, your creator taps Get help. Pick a topic, say what happened, send.

Now, the agency side. The request lands in the Appeals queue. Staff open it, reply, and set the status. In Review, then Resolved.

Back on the creator's phone, the reply is waiting, and the status is always visible. Nothing gets lost in a chat.

Support and Appeals. In one place.

Open your agency today.

Open your agency

CN Creator App is on the App Store and Google Play.