Setup guide

Connect your TikTok Backstage

CN Creator App fills with your creators and their monthly numbers once your agency's TikTok LIVE Backstage is connected. It is secure, it is automatic, and it takes a few minutes in the app. Open the app and follow the steps on screen.

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What you need

  • The login your agency already uses for TikTok LIVE Backstage. It is not your TikTok app login.
  • The app on your phone, with your agency created.
  • A few minutes. The app does the rest.

What connecting gives you

  • Your creators and their monthly numbers in one place: diamonds, LIVE hours and valid days.
  • Automatic updates. No exports, no copying, no manual work.
  • A view for your team and your creators, with the owner deciding who sees what.
  • CN Creator App is made by an official TikTok LIVE agency partner and TikTok games partner. It is not a TikTok product, and TikTok has not endorsed it.

Secure, and you stay in control

  • Your login is stored encrypted, and no screen shows it back.
  • Each agency's data is kept separate from every other agency's.
  • You can disconnect at any time with Disconnect on the Backstage screen in the app. The stored login is deleted when you do.
  • Using a connected service is the agency's own decision under its agreement with TikTok (see the Terms of Service, section 8.3).

Open the app and follow the steps

Sign up in the app and you are straight in. On Home, tap Start the guide and follow the steps on screen. You can close the guide at any step and come back later.

  1. Open the app. Create your agency in the app, or open the one you already have.
  2. Follow the steps on screen. On Home, tap Start the guide. It asks for the few things it needs and tells you what to do next.
  3. Your figures arrive. You get a notification when your creators are in. After that their numbers stay up to date automatically.

Regions you can choose

These are the TikTok Backstage regions the app offers. If your region is not here, choose My region isn't listed and name your country: everything works as usual, and we sort your agency into a region when one fits.

  • MENA (Middle East and North Africa)
  • Türkiye
  • USA
  • Australia
  • Brazil
  • Caucasus & Central Asia
  • Indonesia
  • Japan
  • LATAM (Latin America)
  • Malaysia
  • Philippines
  • Singapore
  • South Korea
  • Taiwan
  • Thailand
  • Vietnam

Questions? Ask a person

Email us or open the support page and tell us what you would like to know. A person from our team answers. Never send us your password: nobody here asks for it.

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