How a TikTok LIVE agency runs on Agency Suite
One agency's first week in the app, from the owner's sign-up to a creator opening their own month. Every step below is something the app does today.
Made by Devign LLC, a Wyoming company (filing 2025-001631894) with its team in Lebanon. devignlb.com
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MondayThe owner signs up and connects their own Backstage seat
The owner creates the agency in the app. It takes about a minute: no application, no sales call, nobody to approve it. A six-digit code confirms the email address, and the owner lands in their own workspace.
Next comes the TikTok Backstage login the agency already uses. The app signs in on the owner's behalf and only reads: it never posts, changes or buys anything on TikTok. If TikTok asks for a two-step code, the app holds the sign-in open for up to three minutes while the owner types the code into the app, and a notice confirms when the login worked.
The password is encrypted with a key for that agency, that market and that person. No screen, export or endpoint shows it back, and every decryption is written to an audit log.
Until the owner's own seat has shown the agency is real, by bringing back its name or its roster, the agency cannot invite staff or creators, post announcements or hand out its join code.
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Monday, laterThe roster is imported and read
The first read starts on its own. The app says it usually takes about ten minutes, that the owner can leave the screen, and that a notification will follow when it is done or if something is wrong.
For every creator, every month, it reads:
- diamonds, and diamonds from matches
- valid days, LIVE duration and the number of LIVEs
- new followers and PK matches
- TikTok's estimated bonus and bonus contribution
A read has to cover at least 88% of the roster before it may write a single row, so a half-finished read never becomes a wrong number. A figure that has not been read shows as a dash, never as a zero. After the first read, the roster is read again about every two hours.
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TuesdayThe owner sets the rules once
Levels come first: a ladder of activeness rungs, five by default, with thresholds the owner sets. Then pay, which follows either the levels or the diamonds, built from three parts:
- a share of diamonds for each rung
- a bonus for holding a level
- a bonus for climbing one
Published rules take effect on the first of the next month. One creator can also have a deal of their own: a flat share, a curve, or a target, where reaching a set number of diamonds earns a fixed reward and falling short earns nothing.
The app works out what each creator is owed and keeps a month-by-month ledger the owner marks as paid. It never takes, sends or holds money.
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WednesdayCreators open the app and see their own month
What the owner reads for the whole roster, each creator now reads for themselves.
Creators join by an invitation, which lasts 14 days, through the agency's join link with the owner's approval, or by signing in with TikTok.
On their own Home, a creator sees:
- their diamonds, valid days and LIVE hours this month, and how old those figures are
- their rung on the ladder, and what it takes to hold it or climb
- their share under the rules the agency published, and how it is calculated
- nothing about any other creator
From the same app they can ask for a PK match or a promotion, refer another creator, or open an appeal, in English, Arabic or Turkish.
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ThursdayManagers and agents work their own books
There are two staff roles, owner and agent. An agent sees their own book, the creators assigned to them. Anyone on staff can also be named as the manager a creator answers to: a label for who handles that creator, not extra access.
What each person may do is set one switch at a time: see every creator, edit creators, handle requests, run programmes, manage the roster, post announcements. Pay has its own scope: nobody's, their own book's, or everyone's.
Each person connects their own Backstage seat and sees the creators TikTok gave them. A colleague's login cannot be reached, not even by the owner. Announcements go to the whole agency or a chosen audience, and opening one is the receipt, so the owner can see who has not.
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FridayWhen something goes wrong
Agency Suite does not detect TikTok violations and does not deduct penalties. What it gives a creator is a way to raise a problem with their agency: an appeal.
An appeal is a conversation, filed under account, LIVE, payments, performance or other. Staff work it from the appeals queue, where it moves from open to in review, resolved and closed.
Anything written inside the app, from an announcement to an appeal message, can be reported as abusive, harassment, sexual, spam or impersonation. Those reports go to Devign, not to the agency.
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The weekendThe coach, if the owner wants it
The AI growth coach is off until the owner turns it on, and the owner first has to agree to what leaves the app. It runs on a third-party language model, DeepSeek, as the privacy policy names it, and each person gets a weekly allowance of turns.
Coach replies are not kept on our servers. The conversation is held on the person's own device.
Questions an owner asks first
Does the app pay our creators?
No. It works out what each creator is owed under the rules the owner sets, and keeps a month-by-month ledger the owner marks as paid. Money moves the way it already does at the agency.
How often are the figures read?
About every two hours after the first read. A read has to cover at least 88% of the roster before it writes anything, and a figure that has not been read shows as a dash, not a zero.
What happens when TikTok asks for a verification code?
The app holds the sign-in on TikTok's challenge for up to three minutes while the person whose login it is types the code into the app. Then the read carries on.
Can agents see what everyone is paid?
Only if the owner allows it. Pay visibility is set per person: nobody's, their own book's, or everyone's.
Does Agency Suite handle TikTok violations?
No. It does not detect violations or deduct penalties. A creator can open an appeal with their agency from the app, and staff answer it from a queue.
Who makes Agency Suite?
Devign LLC, a company registered in Wyoming, USA (filing 2025-001631894), with its team in Lebanon. Agency Suite is not affiliated with, endorsed by or sponsored by TikTok.
By the end of the week
The owner reads one roster, each agent works their own book, and each creator can see where their own month stands. Setting it up costs nothing.